Terms of Use

TERMS OF USE

The sole proprietorship “AGGELIKI TSAKIRI – Installation of curtains, blinds, rollers, screens and other curtains, on doors and windows”, which is based in Peristeri, Attica, 41 Orfeos Street (tel. 210.5758513), with Tax Identification Number: 075839205 – Δ.Ο.Υ. PERISTERIOU, email: info@adorntextile.gr (hereinafter referred to for the sake of brevity as the “Company”) in the context of providing some of its services through an online store (e-shop) on its official website adorntextile.gr, offers its services under the following terms of use, which the visitor / user of this website is required to read carefully and to visit / use the page and / or its services only if he accepts them in full.

A. INTRODUCTION

The Company provides visitors / users of its website with a rich collection of services, pages, options and resources, including various communication tools, e-commerce services and services in general. Its website includes a promotion of the products that the Company markets in its physical store, as well as products that come from independent third party suppliers, with which the Company cooperates and which may be advertised at the same time.

Existing services as well as any new ones included in the future are subject to these terms of use.

The visitor / user of the services understands and accepts that all services are provided under these terms and is presumed to have read these terms of use and agrees with them by visiting the website.

The Company has the uncontrollable ability to modify at any time the content of its website, to abolish the services provided through it and / or to create new ones, without requiring prior notification of visitors / users, and without the need to modify the relevant these terms.

The visitor / user is responsible for accessing the services and the relevant access may require the payment of fees to third parties (eg internet service providers, charge for time spent on the internet). The Company is not responsible for this access, both from a technical point of view and regarding any fees payable in any form. The visitor / user is solely responsible for paying the relevant access fees to the website. Also, the visitor / user is solely responsible for his personal equipment with the necessary technological means that allow him to access the services and websites of the Company.

These Terms of Use also include the Privacy Policy, which explains how to manage the Customer’s personal data, which is governed by the General Regulation for the Protection of Personal Data 2016/679 / EU and in general the current national and European legislation and regulatory framework for the protection of personal data.

B. START-TERMINATION OF SERVICES

The Company reserves the right to modify and / or temporarily or permanently suspend part or all of its services with or without notice to visitors / users.

C. DURATION

The visitor / user understands and accepts that the Company reserves the exclusive right to terminate the use of his / her passwords / services and / or to discontinue the provision of the content of the website to users who believe that they have violated the letter and the spirit of these terms of use.

D. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS – TRADEMARKS

Except for the expressly stated exceptions (copyrights of third parties, affiliates and entities), all content on the Company’s website, including images, graphics, photographs, drawings, texts, services and in general all files on this website, are copyrighted. property, registered trademarks and service marks of the Company and are protected by the relevant provisions of Greek law, European law and international conventions and treaties. Therefore, none of them may be sold, copied, modified, reproduced, reposted, uploaded, transmitted or distributed in any way in whole or in part. The exception is the case of individual storage of a single copy of part of the content on a simple personal computer, for personal and not public or commercial use and without deleting the indication of origin from the Company, without prejudice in any way the relevant copyright and industrial property. The other products or services mentioned in the web pages of this node and bear the marks of the respective organizations, companies, associates or associations, are their own intellectual and industrial property and therefore these bodies bear the relevant responsibility. (a) the use of such documents by this server is restricted for informational and non-commercial purposes only or is for personal use only and will not be copied or placed on another computer network or distributed through other media (b) there is absolutely no interference with the documents. Any other use is strictly prohibited by law and may result in severe civil and criminal penalties. Violators will be prosecuted.

E. LIMITATION OF LIABILITY

Given the nature and volume of the internet, under any circumstances, including the case of negligence, the Company is not responsible for any kind of damage suffered by the visitor / user of the site and the services of the Company which it proceeds on its own initiative.

The Company does not guarantee that the page, services, options and contents will be provided without interruption, without errors and that errors will be corrected. Also, the Company does not guarantee that the same or any other related site or the servers (servers) through which they are made available to users / members, do not contain “viruses” or other harmful components.

F. ‘LINKS’ TO OTHER SITES

The Company does not control the availability, content, privacy policy, quality and completeness of the services of other websites and pages to which it refers through “links”, hyperlinks or advertising banners. Therefore, for any problem that occurs during their visit / use, the user must go directly to the respective websites and pages, which are fully responsible for the provision of their services. The Company, in no case should be considered as embracing or accepting the content or services of the websites and pages to which it refers or that it is linked to them in any other way.

G. APPLICABLE LAW AND OTHER TERMS

These Terms and conditions of use of the Company’s website, as well as any modification thereof, are governed by and supplemented by Greek law, European Union law and relevant international treaties. Any provision of the above terms becomes contrary to the Law, automatically ceases to be valid and is removed from the present, without in any case affecting the validity of the other terms. This constitutes the entire agreement between the Company and the visitor / user of its pages and services and binds only them. No modification of these terms will be considered and will not form part of this agreement unless it has been formulated in writing and incorporated into it.

H. COOKIES

The pages can use cookies for the smooth operation of their services. Cookies are small text files (in .txt format) that are sent and stored on the hard drive of each visitor / user’s computer, if the latter has chosen to accept cookies. Cookies are used only to facilitate the access of the visitor / user to specific services of the pages, as well as for statistical purposes in order to determine the areas in which the services of the pages are useful or popular.

The visitor / user can configure his servers (browser) in such a way as to either warn him (the user) about the use of cookies in specific services of the pages, or not to allow the acceptance of the use of cookies in any case. In case the visitor / user does not wish to use cookies for his / her identification, he / she cannot have further access to these services.

I. TERMS OF SALE OF PRODUCTS

1. Information

The Company is committed to the truth, accuracy and completeness of the information provided on its website and in the online store, regarding the identity and details of the Company, its suppliers, and the main characteristics of the products or services available. through its online store. The Company reserves and is not liable for any technical or typographical errors, which were made by mistake, inadvertence or due to force majeure and which it accepts to correct if they become aware of it.

2. Limitation of Liability

The Company fully complies with the relevant provisions of the Civil Code for the sale of goods, as well as the provisions of Law 2251/1994 on Consumer Protection, as in force.

The Company, in the context of transactions through the online store, informs the Customer / User based on the availability or non-availability of the products and in no case can guarantee the availability of them, at any stage of the sales agreement.

The Company undertakes to inform the Customer in a timely manner about the non-availability of a product (s), in which case even in this case it does not bear any further responsibility towards the customer. The Company does not bear any responsibility or obligation to compensate for any damage and non-pecuniary damage resulting from inability to provide support services.

The Company has no responsibility for any unauthorized interventions of third parties in products and / or services and / or information available through the online store.

The Company makes every effort to provide high quality services but can not guarantee that there will be no interruptions or errors.

3. Responsibility of the User

Every User is free to use the site and the online store, in accordance with the law and good manners. The responsibility for the contents of the transactions belongs exclusively to the User.

The company does not have and does not exercise any kind of correction or intervention in the data transferred by the User. The User must fill in the following fields correctly and accurately: name, address, message, etc. in the online contact forms. The use of the site is subject to Greek, European and International laws and the User agrees not to use our site in order to violate these laws.

In the context of the above, the User agrees and undertakes not to use the online store for:

i. sending, publishing, sending by e-mail or otherwise transmitting any content that is illegal for any reason, causes unlawful infringement and damage to the COMPANY or any third party or violates the confidentiality or confidentiality of information of any person,

ii. posting, publishing, e-mailing or otherwise transmitting any content that offends users’ morals, social values, minority, etc.,

iii. posting, publishing, e-mailing or otherwise transmitting any content for which users do not have the right to transmit in accordance with the law or applicable contracts (such as inside information, property and confidential information obtained or disclosed as part of work relationships or covered by confidentiality agreements),

iv. posting, publishing, e-mailing or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of others;

v. send, publish, e-mail, or otherwise transmit any material that contains software viruses or any other code, files, or programs designed to interrupt, damage, corrupt, or equip any software or computer hardware,

vi. intentional or unintentional violation of applicable law or regulations,

vii. harassment of third parties in any way,

viii. collect or store personal data about other users.

In addition, the User agrees that all members, associates, employees, management, shareholders and other associates of the Company are not responsible for anything that arises from third party members who use the site. Any use contrary to the above, except for any civil penalties, results in termination of services provided without notice.

4. Pricing Policy

The prices of the online store may change unilaterally on behalf of the Company at any time without notice. The Company does not bear any responsibility and does not cover differences in the prices of products purchased either from its physical or online store in Greece and the Customer found a posteriori the existence of a lower price in another store. The same applies in case of a finding by the Customer of a difference in prices between the physical store of the Company and its respective electronic store.

5. E-procurement process

a. Register or Login

For security reasons of the transactions, the User of the online store before starting the process of submitting his order can register in the online store. To register or connect the User to the online store, only name, mailing address, contact phone and email are required. This information remains strictly confidential. The Company reserves the right to use this information to send updates on new products or offers to its customers or registered users in the online store. If at any time the User wishes to cancel his registration in the list of addresses / email, he can do so by sending an email to info@adorntextile.gr in order to request the deletion or change of his personal data.

b. Order.

b.1 Submission of electronic order – Proposal for purchase of goods

The order of the products is submitted through the completion and sending of a special Order Form that exists in the online store of the Company. Before placing the order, the Customer receives through a special link knowledge of the terms regarding the sale of products and / or services he wishes to obtain and then selects the activation of a relevant icon (indication) “I have read and accept the Terms and conditions markets “. With this marking, the Customer expressly and unreservedly states that before submitting his order he received in a clear and comprehensible way knowledge of the following information:

• The main features of the products ordered, as described in the pages of the online store. The Customer must check each relevant feature, before submitting his order, so as not to have any doubts about the features and properties of the ordered products and / or services. The Company has no responsibility in case the Customer failed to be adequately informed about the above.

Sending the order to the Company is a proposal for the purchase of the ordered products and a statement of acceptance of all the charges described in the order. If there is no information or acceptance, the Customer is entitled to a refund of this payment.

b.2 Confirmation of receipt of electronic order – Preparation of sale

The order is not binding on the Company, before the Customer receives the confirmation of the acceptance of the order by the Company, as described below.

The order is considered received by the Company from the moment the Customer receives a relevant update of the order status with the indication “Confirmation of Order Registration”. Order status updates appear on the User’s screen and are emailed to the contact email address entered by the User / Customer. The status of the order is constantly updated as and when changes occur during the management of the order.

During the processing of each registered order, the stock availability of the products of the order is confirmed. In case the availability or delivery time differs from the one indicated on the product page, the Customer will receive a relevant information. In particular, the COMPANY and if it determines the availability of the product and the lack of any errors in the online store regarding the pricing or price of the products, their characteristics, etc. by e-mail will confirm the acceptance of the order. The above e-mail will explicitly confirm the content of the order, the total price, and the estimated delivery time of the order, as it became known to the Customer before the submission of the order. The order is considered binding and the sale is considered to have been drawn up and creates claims of the contracting parties (Customer – Company) only by sending and receiving the above e-mail with the indication “Your order has been sent” or “Your order is ready” to be received “.

The status of the order is constantly updated as and when changes occur during the management of the Customer’s order. The Customer is obliged to check the status of his order and to immediately inform the COMPANY in writing of any error in the order, otherwise the information mentioned in the Order Acceptance Confirmation will be applied to the sales contract.

The Customer also has the opportunity to be informed about the progress of the order, either by phone (tel: 210.5758513, or by sending an email (e-mail to the email address: sales@adorntextile.gr).

In case of incorrect shipment of non-ordered products, their unconditional receipt or failure to inform the Company and return of products can not be considered as consent, acceptance or declaration of intent to purchase them. In case a return is requested by the Company and the Customer is late to return these products for more than seven (7) calendar days then this refusal constitutes a statement of intent to purchase the items and the order is considered confirmed and the Customer owes to pay their value.

c. Product availability

The Customer is informed about the availability of the products through indications that are placed on the page of each product in the online store. The Company reserves the right to make its products available if they are not available at the time of the order. In this case, the Company reserves not to accept the specific order and therefore not to make the sale. Any payments will be returned to the Customer without undue delay, in the same way that the Customer chose to pay for his order. Special cases of availability are the following:

o Upon order: The product will be sought at a supplier of the Company and the Customer will receive information on the availability of the product within 3-5 working days from the submission of his order. In this case an advance payment of part of the price may be requested up to full payment depending on the nature of the item.

o By pre-order: The product is not in the supplier’s warehouses but can be ordered with an estimated delivery time. In this case, before placing the order, the Customer is notified of the estimated arrival time of the product. The confirmation of receipt by the Company of the pre-order is only a confirmation that the order has been received with the content mentioned and in no case constitutes acceptance of the order or conclusion of terms (preparation) of sale. In this case an advance payment of part of the price may be requested up to full payment depending on the nature of the item.

o Temporarily Out of stock: The product has been sold out or canceled or it is not expected to be delivered immediately.

o Web offer & Super offer: The prices of these products are valid until stocks run out. For these products, a strict order of time priority is observed in the execution of orders.

The Company notifies the Customer each time the estimated delivery time of the ordered product, depending on the circumstances.

If the lack of availability concerns only part of the ordered products, the rest of the order is executed normally, unless the products of the order are related, and will be used as a whole and the Customer declares that the partial execution of the order does not serve the needs or his interests, in which case the Company must cancel the entire order.

d. Delivery of order

d.1. Place of Delivery

Collection from the physical store of adorn textile (Orfeos 41, Peristeri, PC 12434) free of charge: In case the Customer chooses during the submission of his order, collection from the physical store of the Company, he will receive an electronic information about the estimated time of receipt order from the store in question (confirmation of receipt). The Customer is obliged to receive his order within five (5) calendar days upon receipt of the relevant receipt notice. If the Customer does not receive the product within five (5) calendar days from the receipt of the notice to be received, the Company reserves the right to withdraw from the sale. For the receipt of the order, the Customer must present the order confirmation (order code) and the notice of receipt, as well as an official identity document. If the Customer wishes to authorize a third party to receive the order then the third authorized person must have with him a special authorization to receive the specific order legally certified by KEP or police or other Authority as well as an official document necessary for the verification of identity (police ID, passport, etc.).

Delivery to the place specified by the Customer: In case the product is sent to the place chosen by the Customer, the product is delivered to an external partner – carrier and the Customer is informed electronically that the product is ready to be shipped. Shipping costs are calculated based on the Customer’s order. Any incorrect registration by the Customer and therefore incorrect calculation of shipping costs is not the responsibility of the Company, but the Customer. It is noted that the Customer can choose the transport with his own means and costs, however, in this case, the products are transported at his own risk. To receive the order, the Customer will present to the external partner-carrier the order confirmation (order code) and the notice for shipment, as well as an official identity document (such as a police ID card, or passport). If the Customer wishes to authorize a third party to receive his order, then the third authorized person must demonstrate special authorization to receive the specific order legally considered by KEP or police or other Authority as well as an official document necessary to verify the identity (police ID, passport, etc.). If the Customer does not receive the product after receiving the notice to be sent and despite the relevant notice from the carrier, the Company reserves the right to withdraw from the sale.

Upon receipt of the products and the completion of the contract of sale, the risk passes to the Customer, and therefore the latter must check upon receipt of the products, as by signing at receipt he confirms that he has received the products correctly. of his order.

d.2. Delivery time

The delivery time of the sold products and services is determined in the order depending on the availability, is confirmed in the acceptance of the order by the Company, and is at most thirty (30) days from the time of the preparation of the sale, unless there is a special agreement between the parties. confirmed in writing by e-mail.

Force majeure: The Company is not responsible for delays in the execution of the order (including delivery) due to cases that can not be attributed to the Company’s fault or due to force majeure (indicatively mentioned strikes, terrorist acts, war, supply problems). exchange rate / fluctuations, exchange rate fluctuations, government or legislative acts and natural disasters, pandemics and in general all events according to common sense and jurisprudence are unpredictable events that Company is entitled to an extension of execution time. If such incidents last more than two (2) months, the contract of sale can be terminated by any party without compensation. If the Customer deems that he no longer has an interest in the execution of the order, he is entitled to terminate the contract of sale and the Company is obliged to return the price and any other amount paid under the contract of sale, without being obliged to pay any further compensation.

Any delivered products remain the property of the Company, until the final, full and complete payment of the price to it.

e. Payment Methods

1) By Credit Card:

Credit Card Payment: The Company’s online store accepts all Visa, Mastercard, American Express and DINERS credit cards. Transactions are made by automatic transfer to a secure bank environment xxx. For purchases by credit card, the Customer follows the instructions available in the online store. He will be asked to fill out the order form and the number and expiration date as well as the 3-digit number (CVV) on the back of his credit card.

CREDIT CARD INFORMATION

The Credit Card that the Customer / user will use to pay for the products he buys, is charged only once and only for the specific transaction. The Company is not responsible for the terms of use of personal data adopted by the financial institutions with which it cooperates for the completion of commercial transactions.

2) Payment upon receipt of the order at the Customer’s place (COD):

In this case the Customer pays the partner of the Company, with the delivery of the order at his place.

3) Deposit / transfer to a bank account

4) Debit on credit or debit card

5) Receipt and payment of the order in the physical store of the Company

6) Purchase in installments: The Customer can buy products in installments (up to 60) through his credit card. Unless otherwise stated, the installments are interest bearing, with an annual interest rate ….

7) Payment via PayPal

By choosing PayPal as the payment method, the Customer is automatically transferred to the PayPal page for the transaction and payment of the order. Transactions made through PayPal relate exclusively to delivery at the customer’s site and are not combined with other payment methods. For questions and information about payments you can go here. Transactions made through PayPal are governed by the Terms & Conditions of the PayPal service. f. Right of withdrawal from the distance contracts based on Law 2251/1994 (as amended by K.Y.A. Ζ1-891 / 2013)

– Return of products

The Customer can return the products he has bought from the online store because he simply changed his mind, within fourteen (14) days of receiving them. The Customer can deliver the products directly to the physical store of the Company or send them at his own expense to the headquarters of the Company. In any case for online orders the Customer can before the return of the products to contact the customer service of the Company, either by phone (tel: 210.5758513, or by sending an e-mail to the e-mail address: info@adorntextile.gr The Customer has the above right to return a product he has purchased from the online store without stating the reasons, provided that the returned product is in exactly the same excellent condition as he received it. In particular, the returned product should not has been used, to be in excellent condition (“as new”), just before sale, in its complete original packaging (box, nylon, foam, etc.) which should not have tears or damage / alterations) and with all the contents of the original packaging (instructions for use, specifications and warranties, etc.). In addition, in order for the product to be returned, the original purchase document (retail receipt, invoice) must be presented by the person who originally purchased the product and whose details are printed on the purchase document.

The return of the item is accepted, only if the Customer has previously paid any amount charged by the Company for the shipment of the product to him and the shipping costs for its return.

Following the withdrawal statement, the Company is obliged to return to the Customer the price received. In case of debiting the Customer by credit card, the Company, if it has received the price from the Bank, will be obliged to inform the Bank about the cancellation of the transaction and the Bank will take any foreseen action. The Company, following this information, bears no responsibility for the time and manner of execution of the rebuttal, which is regulated by the contract drawn up between the issuing bank and the Customer.

The Customer is responsible to compensate the Company, if he made use other than that which is necessary for the determination of the nature, the characteristics and the operation of the goods in the period until the declaration of withdrawal.

f. Exceptions to the Right of Withdrawal

The right of withdrawal from article 4 § 10 of law 2251/1994 does not apply:

o In cases where the price of the products has been paid in the physical store of the Company and in addition, the products have been received from the physical store, as the sale is not considered to have been done remotely.

o Products which are not suitable for return, for health reasons or for hygiene reasons, and which have been unsealed after delivery.

o Products that have been used.

g. Seller Responsibility for actual defects or lack of agreed properties

In case of liability of the Company for a real defect or for lack of agreed quality of the product (“legal guarantee”), the Customer is entitled at his choice: a) to demand, without charge, the correction or replacement of the product with another, unless such an action is impossible or requires disproportionate costs, b) to request a price reduction or c) to withdraw from the contract of sale, unless it is an insignificant actual defect. In order for a property to be considered contracted, it must have been agreed in writing. If the Customer chooses the correction or replacement of the product, the Company must make a correction or replacement in a reasonable time.

Limitation of Liability: The Company is released from the above obligations if it notified the Customer and thus he knew, the lack or defect in the product. In addition, the Company does not provide a guarantee, nor does it guarantee protection for the suitability of a sold product for any specific purpose.

h. Personal Data

The Customer fills in personal information (eg name, e-mail address, telephone) in the special Order Form available in the online store, in order to submit his order for products to the Company. The Company, as the Controller, collects the information absolutely necessary for the processing of the above transactions, which is registered by the Customer (“personal data” or “Data”). The Customer Data is retained by the Company for the period required to fulfill the sales contract with the Customer and in any case for a period not exceeding five years from the termination or expiration of this contract, as defined by law for the prescription of any claims and for liquidation purposes. The tax data as well as those required for control purposes by the supervisory authorities will be observed as defined by the current legislation. They will then be destroyed safely, provided that their maintenance is no longer required to meet the above purpose or to cover the Company’s business, tax, or accounting claims or to defend its rights before a Court or Authority. Access to the Customer Data is provided by the absolutely necessary staff of the Company, which is committed to maintaining confidentiality and the companies cooperating with the Company, which process the Data as Executors of the Processing on its behalf and in accordance with its orders. For more information on the processing of your personal data and the exercise of your rights read the Privacy Policy